We had a big meeting the other day. A proper meeting with an agenda with eight items on it.
We have these approximately twice a year to check on how we’re doing as a business, check all the team are happy and suggest ideas for the future.
The big news is that there’s no new news at the moment. There is some very exciting stuff we’re working on, stuff we’ve been wanting to do from day one, but it would be foolish to announce that until it’s all finished. But rest assured that there are good, exciting developments planned for the rest of the year.
Personally these meetings always remind me how good everyone else in the team is. Hiring Anne Ward has been the best decision we’ve made. Our customers are very happy. Here are some recent tweets from actual customers.
And as we tweeted last week. “we have more customers than we did”.
That’s not because of our multi-million dollar marketing campaigns, that’s not because of my award winning design, that’s because Newspaper Club is a well built product with a delightful customer experience all wrapped inside a well run business. The delightful customer experience is all down to Anne. She’s our delighter. She’s also the closet person to the actual business and therefore is able to offer fantastic insight into what further developments customers would like to see. Her ideas are invaluable.
The well built product bit is down to Tom (obviously). Newspaper Club is a towering technical achievement as recognised in the Special Technical Achievement Award from the BIMA’s last year. But more than that Tom is a powerhouse development team of just one. Sometimes we forget how good he is when we’re saying, how about we just incorporate that, or we just do this and he just nods and says, yep, yep. I’ll stop now, I’m probably embarrassing him.
The well run business bit is down to Gary, our CEO. Unlike most Start-Ups™ we have hired someone far better and far more experienced than us to run the business. This has been another key decision. I’ve personally seen lots of start ups fail because the owners are too close to the business. We’re trying to be as far away as is healthy.
Lastly, if you think this blog post is a bit silly, you are mistaken. If you’ve ever shipped you’ll know this stuff is a big deal.